Your Texas Benefits Login: Apply for SNAP, Medicaid and Manage Your Case in Texas

If you are looking for the Your Texas Benefits login, application or mobile app, start at the official Texas Health and Human Services Commission (HHSC) website: YourTexasBenefits.com. Texans can use the portal to apply for and manage benefits such as SNAP food benefits, TANF cash help and health care programs, including Medicaid and CHIP. It is also available in Spanish.

Your Texas Benefits is the state’s online service portal; submitting an application does not guarantee approval. HHSC reviews each application under the rules for that program and may ask you for an interview or more information. The official site can also help you find program information and local benefit offices. SNAP and Medicaid have different eligibility rules, so check the guidance for the program you need.

What is Your Texas Benefits?

Your Texas Benefits is an HHSC website and mobile app for applying for and managing Texas public benefits. Depending on your needs and eligibility, you may be able to use it for:

• SNAP food benefits, sometimes called food stamps. Eligible households receive SNAP through a Lone Star Card, Texas’s EBT card.
• Medicaid and CHIP, which provide health coverage to eligible adults and children.
• TANF cash help for eligible families with children.
• Other health and support programs. The site also points users to information about programs such as WIC and Healthy Texas Women. Each program has its own requirements and application process; follow the instructions on its official program page.

The portal can also show application or case updates, let you send requested documents, report certain changes, complete a renewal, and access or print a Medicaid card. The Your Texas Benefits app offers many of these features on a phone. HHSC describes the portal and app as ways to access SNAP, TANF, Medicaid and CHIP services.

Your Texas Benefits login: how to sign in

1. Go to the official Your Texas Benefits website. Make sure the address is spelled correctly before entering personal information.
2. Choose Log In and enter the username and password for your account.
3. If you cannot remember your details, select Forgot user name? or Forgot password? on the sign-in page and follow the prompts.
4. After signing in, open your case or application to review notices, status updates, requested items and available actions.

If you have not created an account, choose Create a new account and follow the identity and account-access steps on the site. You may also see an option to apply without an account. HHSC recommends an account because it can let you save an application and return to it, check its status, receive updates and upload documents. If you already sent a paper application, the official site says you can manage it online after HHSC reviews it and your information becomes available in the portal.

How to apply for Your Texas Benefits online

You can start a new application from the official website or the Your Texas Benefits app. The exact questions depend on the program and the people applying.

1. Open YourTexasBenefits.com and choose the option to apply for benefits. The site may first ask screening questions to direct you to the appropriate application.
2. Sign in or create an account. If you continue without one, follow the site’s instructions; some account features, such as saving and returning to the application, require an account.
3. Select the benefit programs you want to apply for. You can request more than one program when appropriate, but each program has its own eligibility rules.
4. Answer each question about your household completely and accurately. Depending on the program, you may be asked about household members, income, work, housing costs, other insurance or resources.
5. Review the application, complete the required signature and submit it. Save the confirmation or case information shown on screen.
6. Check the account’s messages and application status. If HHSC requests an interview, verification or additional documents, follow the instructions and deadline in the notice.

Before you begin, have basic information about the people applying and household finances nearby. The site may ask for details such as dates of birth, Social Security numbers, immigration or citizenship status, income and bills. HHSC may request proof later; the documents needed depend on the program and your circumstances.

You do not need to know in advance whether you qualify to start an application. Applying allows HHSC to review your circumstances. Approval for one program does not automatically mean approval for another; each program has its own rules. Read our Texas SNAP guide for a separate overview of food benefit eligibility and the application process.

Your Texas Benefits application status and document uploads

To check an application or case, log in and open the relevant case or application. Review both the status and the Message Center: a status update may not be the only place where HHSC lists what it needs from you.

If HHSC asks for proof, use the upload option in your account or in the official app. Choose the correct case, select the requested item, and upload a clear image or file. Keep a copy of what you send and submit it by the due date in the notice. You can also send documents by other methods HHSC lists in the notice, such as mail or fax.

The app is published by the Texas Health and Human Services Commission. Its current store listing says users can manage cases, send documents, receive renewal alerts, report changes, find offices and manage Lone Star Card features. Download the app only from the official Google Play listing or Apple App Store listing.

Renewing benefits and reporting changes

Check your notices and account regularly so you do not miss a renewal deadline. HHSC sends a notice when it is time to renew, and eligible clients can submit renewals through Your Texas Benefits. The renewal date and steps can differ among SNAP, Medicaid, CHIP and TANF. Follow the specific notice for your case; do not assume that renewing one program renews every benefit in your household.

You can report certain changes by signing in, selecting the case, and following the Report a change instructions. Required changes and reporting deadlines vary by program and household reporting category, especially when a household receives more than one benefit. Read the instructions in your account or notice and report changes by the applicable deadline.

Your Texas Benefits app

The official Your Texas Benefits app is available for Android and iPhone. After signing in, eligible users can manage cases, review benefit information, send documents, get renewal alerts, report changes and locate HHSC or community partner offices. SNAP households can also use the app for Lone Star Card tasks, such as checking balance or transactions and managing card settings. Android | iPhone

If the app gives an error, try signing in on the official website and check for an app update. For an app-specific technical issue, the Google Play listing directs users to email YourTexasBenefits-App@hhsc.state.tx.us. For a question about your case, call HHSC benefits support instead.

Your Texas Benefits phone number and hours

For application, SNAP, Medicaid, CHIP or TANF questions, call 2-1-1 in Texas or 1-877-541-7905. Choose your language, then select Option 2 for state benefit information. HHSC benefits assistance is listed as available Monday through Friday, 8 a.m. to 6 p.m. Central Time.

For general community-service referrals, 2-1-1 Texas also offers English and Spanish online chat. For a specific HHSC case, use your Your Texas Benefits account or call the state benefits line; the 2-1-1 chat is a separate referral service.

Your Texas Benefits in Spanish

The official site is available in Spanish. Select Spanish on the website or open the Spanish-language Your Texas Benefits page. You can also choose Spanish when you call 2-1-1 or 1-877-541-7905. The Spanish site includes benefit information, application access and account tools. View the official Spanish site.

If the Your Texas Benefits website is down or login is not working

A login error does not necessarily mean that your benefits ended. Check the official site for a maintenance notice, then try again later or use the official mobile app. If you still cannot sign in, use the username or password recovery links. For a case question or a deadline you cannot meet online, contact HHSC at 2-1-1 or 1-877-541-7905, Option 2, during the listed benefits-support hours.

If a page is unavailable, do not enter your Social Security number or case details on a site that is not the official Texas benefits portal or an official app store listing.

Frequently asked questions

Is Your Texas Benefits a government website?

Yes. YourTexasBenefits.com is the official Texas HHSC benefits portal. The official web address ends in .com, not .gov. Use the correct spelling: yourtexasbenefits.com.

Can I apply for Texas SNAP food stamps through Your Texas Benefits?

Yes. You can start a SNAP application online through the official portal or app. HHSC reviews the application and may ask for an interview or supporting information. Approved SNAP benefits are deposited to a Lone Star Card, Texas’s EBT card. See our EBT card guide for more about how EBT works.

Can I apply for Medicaid or CHIP on the site?

Yes. Your Texas Benefits provides online application and account tools for Medicaid and CHIP. Eligibility is reviewed under the rules for each program. Our Medicaid overview explains the program generally; use HHSC for current Texas-specific decisions and notices.

What does “EDG number” mean?

An EDG number is an Eligibility Determination Group number assigned to a program in a case. Your household may have different program information under the same case. If a notice or HHSC representative asks for an EDG number, use the number printed on that notice.

Does having a Your Texas Benefits account mean I am approved?

No. Creating an account or submitting an application does not mean you are approved. Check the application status and read HHSC notices for the decision and any next steps.

Can I renew SNAP and Medicaid at the same time?

You may be able to manage more than one program in the same online account, but renewal schedules and forms can differ. Check each program’s renewal notice and complete the steps shown for that program.

Is there a Your Texas Benefits online chat?

For general community-resource referrals, 2-1-1 Texas offers online chat in English and Spanish. For an application, case status, renewal or benefit decision, use your Your Texas Benefits account or call 2-1-1 and select Option 2.

Bottom line

The official Your Texas Benefits website and app give Texans a central way to apply for benefits and manage an existing case. Use the portal to check status, upload requested documents, report changes and follow renewal instructions. For current eligibility decisions, deadlines or case-specific help, rely on your HHSC notices and contact HHSC through the official phone numbers above.